New Toll Free Number 1-800-504-9757

2005 catalog

See all the new products

February Web Specials

Big savings for you

Product of the Month

Permacore Thread

Customer Spotlight

Embellishment
Marketing Moment

Schmooze or Lose
Design of the Month

Tulip Alphabet
Contact Us

We’re Always Ready To Help

February 2005


Download our Current Catalog (PDF)

 

National Network of Embroidery Professionals

Embroidery Yellow Pages

THE EMBROIDERY MALL
The Best Resource
For Embroidery On The Internet

February Web Specials

Each month, the Embroidery Store offers some great deals on the supplies you need most on its Web site at www.embstore.com. It’s a wonderful opportunity to stock up on things you use everyday at bargain prices. To order, call (800) 504-9757. These are available for the month of February only so don’t delay.

Durkee Frame 30 cm x 15 cm rectangle
Regular Price: $64 Sale Price: $49.99

KK100 Temporary Adhesive Spray
Regular Price: $14.25 Sale Price: $9.99
#SM60050

No Show Stabilizer 24" x 50-yard roll
Regular Price: $47.00 Sale Price: $32.99
#B493124050

Perforated Medium Tearaway
7.5" x 8" x 100-yard roll
Regular Price: $15.90 Sale Price: $11.99
#B4131608

Groz Beckert Dbxk5 RG Point Needles
Sizes: 65-9, 70-10, 75-11, 80-12, 90-14
Regular Price: $16.00 Sale Price: $13.99

 

 

 

For maximum durability in production, consider new Permacore thread, a polyester core, polyester thread recently added by The Embroidery Store.


Product of the Month

The Embroidery Store Adds
New PermaCore Poly Thread

PermaCore®, a polyester-core, polyester-wrapped thread made by American & Efird, is now being offered by The Embroidery Store. This durable, production monogram and embroidery thread is stronger than spun polyester or cotton-wrapped core threads, according to American & Efrid. It has superior ply security, excellent sewability, good chemical resistance, and good abrasion resistance. This makes it an ideal choice for everyday use but especially for applications where garments will undergo a lot of wear and tear or industrial laundering such as work uniforms.

The matte-finish thread is a size 40. It offers excellent colorfastness and comes in 96 colors in 6,000-meter cones. For more information, contact The Embroidery Store at (800) 504-9757 or e-mail info@embstore.com. Visit the Web site at www.embstore.com to see the full online catalog.

Julie Ann Doan
Embellishment
5356 Estate Office Drive, Ste 3
Memphis, TN 38119
901-761-5190
Fax: 901-761-3190
sales@embellishment.us
www.embellishment.us

Julie Doan kept her business at home for years in order to take care of her two children. Now that they’re grown, this past year she moved to a commercial location. From left, daughter Mary Holland, Julie, husband Cannon, and son Hays.


Julie Doan, owner, Embellishment, started monogramming on jute bags such as this one after July 2002 when she purchased her first Meistergram machine.

This beaded jute bag is another example of a popular selling item at Embellishment, a boutique that offers monogramming on purses, luggage, and a wide range of bed and bath accessories.

A big hit with teen-agers, according to owner Julie Doan, are these Cinderella shoe bags.

A trend in the South, according to owner Julie Doan, is for monograms to be nice and big. Her store, Embellishment is located in Memphis, Tenn.

Embellishment offers dozens of purses and handbags all monogrammed with the customer’s choice of letter. “Our typical customer is a female between the ages of 25 and 40 who might buy an item for herself and another for a gift,” says Doan.

Customer Spotlight

Embroiderer Finds
Profits Are in the Bag

Memphis retailer follows her instincts to build successful gift boutique featuring personalized items like purses and handbags.

By Deborah Sexton

Julie Ann Doan wanted a job that would let her work from home. She found something that’s working out even better for her: a successful retail store that has “mother’s hours” 10 a.m. to 2:30 p.m., Monday through Friday.

“And it’s only eight minutes from my home,” Doan says of her business, Embellishment, an upscale Memphis boutique that features custom monogramming on a variety of bags, including jute, garment, duffle, and shoe bags, as well as baby items, such as bibs, blankets, towels, carry bags, and bloomers.

Embellishment carries more than two-dozen styles of purses and 24 luggage patterns, with most customers placing orders for custom monograms on those items. The boutique also offers items such as hand-painted Christian tiles and engraveable mint juleps (pewter cups), bowls, cosmetic cases, engraved jewelry, and more. Customers also occasionally bring in items for monogramming, such as soccer bags. Corporate logos, meanwhile, comprise less than 10% of the shop’s business.

The Gift-Giving Business
“We’re going after an upscale clientele with customization and monogramming,” Doan says. “Our typical customer is a female between the ages of 25 and 40 who might buy an item for herself and another for a gift.”

Embellishment does a “tremendous graduation business,” Doan says, selling items such as monogrammed shower wraps, shoe bags, and towels. One clever concept the store uses to entice gift purchases is the use of gift certificates, where a customer can buy an item blank and give it away along with a certificate that allows the recipient to get the monogramming of her choice. “That way, the item is paid for, but she gets to pick the style she wants,” Doan says.

The 1,000-square-foot store even has a small area dedicated to gift wrapping, while a 12-x-12-foot room houses its single embroidery machine: a Meistergram 900 XLC. A full-time employee mans the machine, while three part-timers handle customers. “That gives me time to handle sales, marketing, and all the other stuff that needs to be done,” Doan says.

Getting Established
Doan, who has a background in retail—including a college minor in marketing—had sewn gifts for friends and items for herself for years. After attending a seminar for embroiderers and visiting a friend’s embroidery shop, Doan was hooked. “My friend explained the difference between a zig-zag stitch and a straight stitch, and I purchased the Meistergram in July of 2002,” she says. “We immediately began doing monogramming for a children’s boutique.”

Doan grew her business by word of mouth, taking on logos for small businesses and exhibiting at local events such as church bazaars, local home shows, and town square fairs. “We passed out tons of cards, and we sold merchandise such as quilted luggage,” she says.

She did shows more often (as many as eight per year) prior to moving out of her home and opening the retail location in March of 2004, but Doan still plans to continue doing a few events. “We also seek out vendors to buy our monogram services,” she explains.

The retailer generates positive buzz with an open house twice a year, sending out invitations to its database of 3,000 customers and showcasing new spring or fall items. “We offer coffee and soft drinks, and it’s a festive atmosphere,” Doan says.

Embellishment also advertises through direct mail, spots in local magazines, and its Web site, www.embellishment.us, which effectively replicates the store’s stylish look. “We’ve built our business by going the extra mile,” Doan says. “I don’t think we want to be much bigger. If we were bigger, we couldn’t deliver the same kind of personalized service.

“Build your business the way you want, and don’t get caught up in the money part,” she continues. “Go with your instincts, trust your feelings, and do things the way you want to do them.”





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Marketing Moment

Schmooze or Lose

Nothing builds business like word of mouth—especially when the words are coming from your mouth. Learn how you can increase sales by improving your networking skills.

By Deborah Sexton

There’s a remarkably simple, foolproof way to increase your business exponentially — and it often doesn’t cost a thing. It’s networking, one of the most effective forms of advertising. In fact, the smaller your business, the more likely it is that networking will boost sales, and the more cost-effective it is.

Networking also is a great tool for people uncomfortable making cold calls or who don’t consider themselves to be salesmen. “Some people don’t have the desire to call total strangers,” says Mark Venit, president, Apparel Graphics Institute, a marketing and management consultant specializing in the decorated apparel industry. “Networking is a bridge to selling.”

Here’s how to cross that bridge and make networking work for you.

Work That Net
Everyone has “natural markets” for their business. Friends, family members, and groups you’re already a member of—church, sports teams, the PTA, car pools—are all great opportunities for networking. These natural markets allow you to discuss your business in a comfortable setting, and you can follow up easily at later meetings.

It’s important that people in your natural markets know about your company and the services you provide. Imagine finding out after the fact that a person in your inner circle just ordered 1,400 shirts for a company event. That order could’ve easily been yours if you had spread the word about your business. “Sometimes people say, ‘Oh, I didn’t want to [bother] my friends and relatives,’ ” Venit says. “But it’s important that you let them know what you’re doing, without being pushy.”

Spread the Word
The first tool of networking is a professional-looking business card. It also helps to have some type of business literature available for follow-up material. As for informing friends and relatives about your business, simply drop them a letter or postcard. Other effective networking tools: your demeanor, your attitude, and your ears, Venit says. “You have to be a good listener, and you have to look like you want to talk to somebody.”

And when you’ve made the effort to attend a networking function—a chamber of commerce meeting, a PTA meeting, etc.—you need to make the effort to work the room. Wear a name badge, and strike up casual conversations. “You may be only a handshake away from a sale,” Venit says. “Being at a mixer isn’t networking if you don’t take advantage of the opportunities all around the room.”

Be sure not to dominate the conversation and find out what the person does for a living, what his interests are, and what his plans are. “Ask questions that get them talking,” Venit says. “Use sentences with the words ‘how,’ ‘when,’ ‘why,’ and ‘who.’ ”

Networking Opportunities
Your local Rotary group makes a great networking opportunity, Venit suggests. “One of the first things you do as a member is to tell the other members what you do for a living, and you solicit business,” he explains. “It’s perfectly acceptable to exchange business cards with anyone you meet.”

Also, look for Business Networking International groups in your region. These organizations are created for the sole purpose of networking businesses. And check into “business swap” meetings, where each member brings two sales leads and shares them with other members.

When you think about it, practically any place outside of your home presents a networking opportunity. When you see someone wearing a coaches’ shirt, ask him where he gets his uniforms. So what are you waiting for? Get out there and start telling the world about your business.

 

The perfect Mother’s Day font is this beautiful tulip alphabet digitized for Meistergram machines. Use it to decorate apparel or home items such as potholders, pillows, and towels.

Imagine the endless opportunities for creating a wide range of home decorative accessories such as bath and hand towels, napkins, table runners, and more with this colorful tulip alphabet offered for Meistergram users by The Embroidery Store.

Get ready for Mother’s Day sales by creating samples using this tulip alphabet on sweat shirts, sweaters, aprons, tote bags, purses, and cosmetic bags. The lettering can be adjusted from 1 inch to 4 inches to accommodate a variety of items.

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Design of the Month

Unique Tulip Alphabet
Creates Gorgeous Monograms

This colorful tulip alphabet, created by 15-year Meistergram digitizing veteran Karin Jones, KC Jones Design Co., allows you to make monograms or names resemble a beautiful floral bouquet. You can use two or three colors, and the size can be adjusted anywhere from 1.5 to 4 inches. A tulip circle also is included. Although it comes in capitals only, it is ideal for monograms or short names up to six letters. It is available only in Meistergram format.

Dress up apparel such as sweat shirts, denim shirts, or skirts or use it for home decorative items such as pillows, picture frames, or table runners. It also makes a great Mother’s Day font to use for a wide variety of gifts. The designs are available on floppy disk or can be e-mailed directly. The cost of the alphabet package is only $100, which includes shipping and handling for first-class postage. To see the full alphabet, go to www.embstore.com, go to Product Categories, and go to Meistergram Designs & Alphabets. The order number is K90002.

Calling All Meistergram Digitizers

The Embroidery Store is in the process of putting together a mini directory of digitizers who specialize in creating designs for Meistergram machines. If you are a Meistergram digitizer or you know of one, please e-mail Deborah Sexton at dsexton@sbcglobal.net with your contact info. We’ll notify you here when it’s up on the Web site.


 

Write this down!
The Embroidery Store is changing its toll free number.

3 Easy Ways to Order:
Toll Free 1-800-504-9757
Fax 1-800-333-9757
Online: www.embstore.com

All orders placed on the internet, fax or phone by 3:00 p.m. EST Monday through Friday are shipped the same day.

e-mail: info@embstore.com

Newsletter Editor
Deborah Sexton
972-680-2031
dsexton@sbcglobal.net

Newsletter Designer
Joe Ryan jryan@sendmetrics.com www.sendmetrics.com