
Save
money with a brand new thread offered by The Embroidery Store.
Poly X 40 is an exclusive line of 100% polyester embroidery thread
that comes in 1,000-meter (1,100 yard) and 5,000-meter (5,500
yard) cones and in 288 colors.
THE
EMBROIDERY MALL
The Best Resource
For Embroidery On The Internet
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Product
of the Month
The
Embroidery Store Adds
Value-Priced Poly Thread
The
Embroidery Store is now offering an exclusive line of 100% polyester
embroidery machine thread. This specially priced thread collection,
Poly-X 40, comes in 1,000-meter (1,100 yard) and 5,000-meter (5,500
yard) cones and in 288 colors. Color cards are available to pick
and choose or to accommodate special requests from their customers.
The
thread comes on a convenient snap spool and offers all the great
characteristics of a polyester thread. It’s durable, has a
high sheen, and is ideal for general purpose embroidery. It’s
almost twice as strong as rayon, which means it runs longer without
thread breaks or unraveling, while providing just the right amount
of elasticity to minimize looping and puckering. It comes packaged
12 cones per box/per color.
Call
The Embroidery Store to find out what an unbelievable bargain this
thread is at (800) 504-9757 or e-mail info@embstore.com.
The Embroidery Store stocks more than 10,000 parts and supplies
and offers the top brands in the industry. It also is a resource
for custom digitizing via the Internet at www.embdigitize.com.
All parts and supply orders placed on the Internet, fax, or phone
by 3 p.m. EST Monday through Friday are shipped the same day. Check
the Web site often at www.embstore.com
for new products and specials.For more information, contact The
Embroidery Store at (800) 504-9757 or e-mail info@embstore.com.
Visit the Web site at www.embstore.com
to see the full online catalog.
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North
American Embroidery
435 Kietzke Lane
Reno NV, 89502
775-322-8600
800-348-3131
Fax: 775-322-9588
E-mail: rick@naeusa.com
Web site: www.naeusa.com


Rick
Goebel, Vice President, North American Embroidery

Thanks
to e-mail, embroidery sewouts can be chosen and approved more quickly
than ever before. These examples were e-mailed to the customer who
chose which one he liked best. Then a final logo was sewn out in
chosen colors for final approval. This also provides documented
approval of the thread colors, according to vice president Rick
Goebel.

North
American Embroidery was started by Rick Goebel and his father in
1990. Neither one of them knew anything about embroidery. Nevertheless,
the first equipment purchase was two 12-head Tajimas and a four-head
Melco.

Today,
North American Embroidery, Reno, Nev., runs 46 heads in its 10,000-square-foot
facility. The company specializes in custom work for corporations,
construction companies, and resorts.

National
Network of Embroidery Professionals
Embroidery
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Customer
Spotlight
Reno
Embroiderer Doesn’t
Gamble With Quality
North
American Embroidery succeeds by focusing on high-end, high stitch
count designs for its corporate and construction customers.
By Deborah Sexton
Although
many embroiderers try to get orders on and off their machines as
quickly as possible to make more money, Rick Goebel prefers to take
his time stitching designs. “We don’t price things by
stitch count; we make things look good,” he says. “We
don’t skimp on stitching. We’re not the cheapest, but
our customers get a really good product. That’s our job security.”
The philosophy
works well for his family-owned company, North American Embroidery,
Reno, Nev.—and it makes good sense, because the shop focuses
on high-end embroidery on hard-to-hoop items like Carhartt jackets.
“If we’re going to go through the hassle of hooping
a jacket, another five minutes under the machine doesn’t make
any difference to us,” Goebel says.
The custom-only
company sells a lot of workwear, Goebel says, including Cutter &
Buck and the popular Carhartt brand, for which it’s a full-line
distributor. “We really focus on high-end items,” he
says. “A lot of our dollar volume comes from heavy jackets.
In the West, a lot of people wear Carhartt jackets every day, not
just for work.”
Although it
does some school uniforms, including school crests for Catholic
high schools, and some work for small local businesses, North American
Embroidery gets most of its orders from resorts, construction companies,
and corporate accounts, about 75% of whom are out of state. “We
have customers all across the country,” Goebel says. “We
have a small local customer base, although it’s growing.”
Because so many
of its corporate customers give out jackets and caps as holiday
gifts, North American Embroidery usually ramps up later in the year.
“From October to December last year, we did triple the business
that we did all year,” Goebel says. “We try to stay
busy year-round, but we slow down in January.”
Founding
American Embroidery
Rick and his father, Russ, opened North American Embroidery in 1990
in a 4,000-square-foot facility, with the father focusing on sales.
Neither one had any experience in embroidery.
“It was
pretty challenging when we started. None of us had ever worked an
embroidery machine before, so we learned the hard way. We sewed
through a lot of hoops,” Goebel recalls. “It took a
year before we really revved up and kept the machine going for at
least a full shift.”
After that experience,
Goebel advises newcomers to spend time in a shop before starting
one. “The biggest advice I can give is that if you’ve
never done embroidery, go work in shop,” he says. “Work
for six months and see what it’s like.”
In 1992, Goebel
moved into a 10,000-square-foot building on one of Reno’s
main streets. His company now has 19 employees, including two digitizers,
and 46 embroidery heads: a 12-head, two 8-heads, two 4-heads, a
six-head, and four singleheads, which it uses for names and samples.
Lately, the
shop has been scanning sewouts and e-mailing proofs to customers
instead of sending physical sewouts. “It cuts down on shipping
and speeds things up,” Goebel says. “Last week, we received
an order, digitized the design, and shipped 150 shirts all the same
day.”
Attracting
and Retaining Customers
The company, which doesn’t do any advertising, has three salespeople
and calls all of its customers at least four times a year. “We
stay in contact with all of them. Right now, we have more than 3,000
active customers,” Goebel says. Production averages between
4,500 and 10,000 pieces a week.
North American
Embroidery attracts its customers through word of mouth and a liberal
digitizing policy. “We don’t charge people to digitize
their design, and we’ve done that since we started,”
Goebel explains. “As long as customers place an order with
us, we don’t charge them for digitizing.”
Caps remain
North American Embroidery’s best-selling product. “That’s
our biggest category. We’re always backlogged on caps,”
he says. “We’re doing lots of logos on the sides and
backs of them.”
Goebel says
his average order size has decreased to about 48 pieces, which is
why he purchased a four-head machine recently. “We’re
seeing a lot of smaller orders. We get orders for 800 pieces, but
many are for only 12 pieces.”
But
no matter how big or small a customer’s order is, Goebel says,
the company spends the necessary time to ensure quality embroidery.
“Our secret is focusing on the details and treating all customers
the same,” he says. “Customers may order only 12 the
first time, but they’ll order 70 to 100 the next time. We’ve
grown with a lot our customers.”
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Because
this design had extremely fine detail on the leaves, it made it
impractical for sewing on a piqué knit as the thread would
simply sink into the loosely knit fabric. By using a rectangular
appliqué piece behind the logo, the detail could be preserved.
Photo courtesy of Grand Slam Designs.

For
this logo, the large, bold BCN initial embroidered just fine on
piqué, however the smaller lettering at the bottom posed
a challenge. The solution was to marry an oval appliqué with
the small lettering and the larger lettering that was embroidered
directly on the shirt. Photo courtesy of Grand Slam Designs.

This
logo combines direct embroidery with appliqué. The fine columns
needed for the gymnast’s body were done on a triangle piece,
which fit perfectly with the shape created by the gymnast’s
body. Then larger lettering was sewn along the outside. Photo
courtesy of Grand Slam Designs.
Back
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Technical
Tip
The
Appliquè Advantage
By
Barbara Geer
Are
you struggling to get a client’s design to work on piqué
fabric? Try using an appliqué.
Let’s
face it, knit fabrics can be difficult to embroider, especially
when faced with a design that is highly detailed or has small lettering.
When none of my usual tricks work, I have found that using a generic
appliqué shape underneath the design makes my job easier
and results in a happier customer.
By using a woven
fabric on top of the knit, you eliminate the problem of stitches
sinking into the fabric or creating holes from cramming too many
stitches in the same place. An appliqué background also can
add depth, dimension, and texture to a design making it more eye-catching
and visually appealing.
The first step
is to evaluate the design for its shape and problem areas. For example,
with a highly detailed design, you may want to embroider the entire
logo and lettering on an appropriate appliqué shape. Other
designs may require that only part of the logo be backed with an
appliqué piece.
I was once asked
to replicate a highly detailed crest for a computer company called
Hackmasters. To accurately reproduce the design required layers
of stitches with extremely fine detail on the leaves that bordered
the outer edges. There’s no way a knit would ever support
a design of this density. I chose a rectangular-shaped appliqué
that allowed me to sew a crisp, clean crest to which I added stock
lettering above and below.
Another
job where I encountered difficulties was a design for Business Computer
Network. This logo had the initials BCN in a big, bold typeface,
and then underneath spelled out the company name in small letters.
Since the BCN was large enough that it would not cause problems,
I chose to sew only the small lettering on an oval-shaped appliqué
piece. I then overlapped the BCN on top of the oval marrying both
components of the logo into one complete whole.
The challenge
presented by a logo I was asked to create for a gymnastics team
was the thin columns used in creating the shape of a gymnast doing
a hand stand. Since the position of the gymnast’s body suggested
a triangle, I used that shape to provide support for the graphic
and added stock lettering to the outside of the shape.
Appliquès
are a great solution for solving many challenges presented when
embroidering on piquè knits. Start experimenting with how
you can combine standard shapes to complement and enhance your client’s
logos.
Barbara
Geer, president, Grand Slam Designs, an embroidery stock design
and contract digitizing operation, has been in the decorated apparel
industry since 1990. She is a popular speaker at commercial decorated
apparel and home embroidery events. She also is a frequent contributor
to commercial and home embroidery publications such as EMB, Stitches,
and Printwear. You may reach Barbara at 800-569-8138; 218-222-3501;
e-mail barb@grandslamdesigns.com
or visit her Web site at www.grandslamdesigns.com.
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With
the Logomakers stock design section offered by The Embroidery
Store, it’s easy to design a custom logo for your client’s
business. The section includes 335 shapes that can be used as
templates to get you started.
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Design
of the Month
Logomakers
Stock Design Section
Makes Custom Embroidered Logos Easy
One
of the most profitable ways to put stock designs to use is in designing
custom logos for small businesses that do not already have a logo.
The Logomakers section, offered by The Embroidery Store, is a complete
collection of borders, shapes, and icons that will make it quick
and easy to create an attractive, professional embroidered logo
for your customers.
Just a few examples
included in the section, which has 335 designs, are circles, rectangles,
triangles, hearts, an open book, shields, flags, ribbons, globes,
wooden signs, and much more. The trucking logo makes it easy to
insert a trucking company’s name in the provided space. Or
consider using the tree logo, which features a tree with a bordered
box making it ideal for landscapers, nurseries, tree farms, and
other outdoor or horticultural type businesses.
With
Embroidery Store’s package options, you need to buy only what
you’ll use. You can purchase any single design for $25, any
five designs for $35, or any 10 designs for $50. The entire Logomakers’
section is priced at only $550. Designs come in all standard home
and commercial formats. Designs are available via CD or e-mail.
Catalogs are available for free with your first order; without an
order, they are $25 each. For more information, check the Web site
at www.embstore.com, call
(800) 504-9757 or e-mail info@embstore.com.
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